Privacy Policy

Agent House is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

What is Personal Information?
Personal information is any information that can be used to personally identify you, including, but not limited to, your name, contact details (such as email address, phone number, or postal address), occupation, and any other information you provide to us that can reasonably identify you.
What Personal Information Do We Collect?
We may collect the following types of personal information:
  • Name, email address, phone number, mailing address
  • Date of birth or age
  • Occupation or job title
  • Information you provide directly through our website, customer surveys, or in interactions with our representatives
We may also collect aggregated or anonymized data, such as general usage statistics on how visitors interact with our website, which is not personally identifiable.


How Do We Collect Your Personal Information?

We collect personal information directly from you, including through:
  • Your access and use of our website
  • Correspondence with us by phone, email, or mail
  • Interactions with our representatives, including through surveys or customer service inquiries
  • Subscriptions, sign-ups, or form submissions
  • Participation in competitions, promotions, or feedback requests
We may also obtain personal information from third parties, such as:
  • Service providers or partners (e.g., payment processors, marketing partners)
  • Publicly available sources, with your consent, where applicable


Use of Cookies

Our website may use cookies-small text files stored on your device-to enhance your browsing experience. Cookies help us:
  • Track usage and trends on our website
  • Improve website functionality
  • Personalise your experience
Cookies do not collect personal information unless you provide it. You can adjust your browser settings to reject cookies, but this may limit some features of our website.


Why Do We Collect and Use Your Personal Information?

We collect and use your personal information for the following purposes:
  • To provide and improve our products and services
  • To respond to inquiries or requests
  • To send information about our products, services, and promotions (with your consent)
  • For business analysis, market research, and customer feedback
  • To comply with legal or regulatory requirements


How Do We Protect Your Personal Information?

We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee the security of data transmitted to or from our website.


Disclosure of Your Personal Information

We may disclose your personal information to:
  • Our employees, contractors, and service providers who assist us in operating our website or providing services
  • Third parties involved in delivering products or services (e.g., delivery companies, payment processors)
  • Legal or regulatory authorities when required by law
We do not sell or trade your personal information to third parties for marketing purposes.


Direct Marketing

We may send you promotional information about our products or services that we believe may interest you. You can opt-out of receiving marketing communications at any time by following the instructions in the communication or contacting us directly.


Accessing and Correcting Your Personal Information

You have the right to request access to and correction of any personal information we hold about you. To do so, please contact us using the details below.


Complaints About Privacy

If you believe your privacy has been breached, please contact us immediately. We will investigate your complaint and work to resolve any issues.


International Transfers of Personal Information

In some cases, we may disclose personal information to third-party service providers located outside of [Your Country]. We take steps to ensure that these providers comply with privacy protections similar to those in this policy.


Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please use the contact link on our website.


Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please check this page regularly to stay informed about how we protect your privacy. This privacy policy was last updated on 21 January 2025